Whether you are a first-time internet coffeehouse shopper, or a returning customer, we want you to be satisfied:

• You will quickly receive what you order. All packages have a tracking number. If your order does not arrive in a timely manner (see information on estimated shipping times), simply contact us by email or call us at 1-877-814-6824, and we will take care of it. If your order is incomplete, has an error or arrives damaged, contact us for help.

• You will be able to brew an authentic expresso, delicious fresh roast coffee, flavored tea or whatever satisfies your desire. All items are tasted, tested and recommended!

• If there is a problem with your order, talk with us. Unlike other internet retailers, our business is built on your happiness.

• All our equipment and taste offerings are high quality. Choose by reading our information, and look forward to great tastes and convenience in your own home or office!