You can reach us from 09:00 to 17:00, Mondays through Fridays at 1-877-814-6824, direct to 856-482-1820, or send email to us at: service@espressobene.com. We will be happy to respond to any of your questions or concerns.

If you have any questions about our Privacy Policy, you can contact us at:
Espresso Bené
P.O. Box 3431
Cherry Hill, NJ 08034-0332, USA.

At our site, we don't collect personally-identifiable information from individuals unless they provide it to us voluntarily and knowingly. Anytime you visit, we record the name of the domain name from which you access the Internet (for example, we only store "aol.com" if you are America Online is your Internet Service Provider) and the names of the pages visited while visiting our site. We do NOT capture or store your particular user identification. So, if you just want to browse and learn about our fine espresso, club, coffees or teas, you are welcome.

As an internet retailer, we sell our espresso machines, coffees, teas and other products through the mail and interstate commerce. We use the information we collect about you to process orders and to provide a more personalized shopping experience. If you want to order our products it will be necessary for you to provide personally-identifiable information. This will include your name, address, phone number, and, if you place an order online, credit card information. Any information you provide is downloaded off of the web server to a secure system and is maintained there.

REGARDING E-MAIL
We ask you to not send confidential information to us via e-mail. E-mail is not essentially secure against being read by others. If your message is confidential, or includes personal information like your credit card number, you might want to call us, fax us, or send it by postal mail instead.

MAILING/E-MAIL CONTACT LIST
We do not share or sell information that identifies our visitors personally or makes it possible for other parties to contact them directly, except to entities either (1) directly associated with Espresso Bené by strategic alliance, such as suppliers/manufacturers (e.g., for warranty purposes, etc), or (2) that are responsible for processing credit card payments (i.e. merchant bank for verifying your payment information for your purchase). However, we may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to: (1) conform with the law or comply with the legal process served on Espresso Bené or the site; (2) protect and defend our rights or property, the site, visitors or the public.

If you did provide us with your e-mail address, we may notify you from time to time about exciting Espresso Bené offers of products or services that may be of interest to you. If you prefer not to receive these e-mail notifications, please follow the "Opt-out" instructions included with the e-mail or contact us at service@espressobene.com. We do not trade, sell or disclose e-mail addresses with other companies.

SECURITY
With our on-line ordering system, we will encrypt order information (except e-mail), including payment information, using Secure Sockets Layer (SSL) technology to ensure that our customers' information is safe as it is sent over the Internet to our server. This information has limited access within our organization.

COOKIES
The online ordering system at Espresso Bené does place cookies on your browser to assure that information is being transferred between authorized parties. Espresso Bené does not utilize cookie information other than to track your order throughout the ordering process.

LINKS TO OTHER WEB SITES
Please be aware that we provide links to third-party Web sites as a service to our guests, and that we are not responsible for the content or information collection practices of those pages. Please note that these Web sites' privacy policies may differ from those of Espresso Bené, LLC. We recommend that you review and understand their privacy practices before providing them with information.

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